Looma Help Center

Set up and run Looma

Step-by-step guides with pictures: from installing the widget to working with chats, leads and integrations.

Start here

First site, installation, guides for 22 platforms

Product feed, shop connection, AI Magic Data, search

How the AI answers, rules, knowledge base, leads

Widget look and proactive messages

Chats, leads, clients, channels and email

Dashboard and AI Magic Report

API, webhooks, KeyCRM, SalesDrive, KeepinCRM, modules

Site, profile, team, billing and credits